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Alternatively, players can reach out to the customer support team via email. The designated email address for support is [email protected]. While email responses may take slightly longer than live chat, the team strives to reply to all inquiries within a reasonable timeframe. The support agents demonstrate a high level of expertise and are committed to providing accurate and helpful information. In this section of the review, we will delve into the entertainment aspect of JoyCasino.
The minimum deposit is $10, and funds are credited instantly. 조이 카지노의 다양한 룰렛 게임은 Evolution Gaming クイーン カジノ, Ezugi, Playtech, Bombay Live, Enjoygaming, Pragmatic Play, Skywind Live와 같은 유명한 카지노 게임 소프트웨어 공급업체들이 제공하고 있습니다. The company is not responsible for fraudulent actions taken with your account as a result of unintentional or intentional transfer of personal data to third parties. In this case, it is your responsibility to notify the casino of what happened, but don’t expect a refund. Without that, you won’t get any compensation (well, unless the casino finds the culprit).
If you forget your Joycasino login details, click on the “Forgot Password” link on the login page. Enter your registered email, and you will receive an email with a password reset link. Follow the instructions to create a new password and regain access to your account. Sports lovers are also looked after at JoyCasino, with a range of live sports games available, including football, tennis, basketball, boxing, and ice hockey among others. On the downside, we can point out that Joy Casino lacks a loyalty program as such (aside from the two types of cashbacks) and charges a 5% commission on all transactions. The support for cryptocurrencies is a definite plus, as you can replenish your balance with digital currency in just a few minutes.
The full verification procedure is necessary for all players who are going to withdraw funds. In Joy Casino, only those users who have provided a full set of documents can withdraw winnings. Additionally, the casino offers a monthly 10% cashback on lost deposits. On the first day of each calendar month, you can activate the “Return” bonus in your personal account. To activate it, you need to deposit 50% of the return amount.
It’s worth noting that some casinos behave the opposite and add a subparagraph stating that “the player should be aware of the possibility of losing funds due to technical errors”. Thus, this subparagraph shows the care of JoyCasino for its customers. As for withdrawals, you can only use Neteller, QIWI, Skrill, Visa, and WebMoney, which unfortunately complicates the whole process. You should be aware that funds can be withdrawn using the same method you used when making a deposit.
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